Feedback

foundational

Staff are clear on what effective structured feedback looks like, and there is a consistent, shared language that staff uses to share feedback between supervisors and direct reports, across teams and upwards. There are ample opportunities to practice giving and receiving both positive and constructive feedback.

aspirational

Organizations foster a culture of continuous, two-way feedback that is timely, constructive, and considers power dynamics. Feedback should be embedded in everyday interactions, and be infused with a learning posture - Anavah. It should be supported by training on giving and receiving feedback, and connected to organizational values. Employees at all levels have safe and structured channels to provide input upward and across teams and understand how it will or will not be incorporated.

related standards to explore next

resources & additional reading

Leadership 360

Creating a Culture of Effective Feedback (Open Up Workplace Series)

Take the Standards SnapshotOrganizational leaders: Take the pulse of your organization’s Talent and Culture Practices and receive an individualized development plan focused on three priorities to drive meaningful improvement.