Performance Management

foundational

All staff members engage in at least an annual performance review. Feedback is clear and direct and anchored in goals established for the role. Those who are achieving are recognized and offered feedback for how to continue to grow their careers. Those who are struggling know where they are missing expectations and given opportunities to improve.

aspirational

Staff members and supervisors conduct an annual review, alongside additional touchpoints throughout the year. Performance ratings should not be a surprise at the annual review. Reviews should include multi-dimensional feedback (e.g. peer, skip-level) and enable employees to understand their career path.

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resources & additional reading

In the spotlight: Performance management that puts people first

Take the Standards SnapshotOrganizational leaders: Take the pulse of your organization’s Talent and Culture Practices and receive an individualized development plan focused on three priorities to drive meaningful improvement.